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var(--transition);background:var(--color-surface)}.ticket-card:hover{border-color:#d1d5db;background:var(--color-bg)}.ticket-header{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:8px}.ticket-header h3{margin:0;font-size:14px;font-weight:600;color:var(--color-text)}.ticket-status{display:inline-block;padding:3px 10px;border-radius:var(--radius-pill);font-size:11px;font-weight:600;white-space:nowrap}.status-open{background:#eff6ff;color:#2563eb}.status-in_progress{background:var(--color-warning-bg);color:var(--color-warning)}.status-waiting_customer{background:#fef2f2;color:#dc2626}.status-closed{background:var(--color-border-light);color:var(--color-text-tertiary)}.ticket-meta{display:flex;gap:12px;flex-wrap:wrap;font-size:12px;color:var(--color-text-tertiary);align-items:center}.priority{display:inline-block;padding:2px 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